Justin Gutierrez

There is no way to describe this experience other than amazing. The food was amazing, hotel was insane, the all you can eat buffets were delicious and convenient, and the restaurants had individual experiences. Especially the circus one, that may have been the best I’ve ever seen in my entire life. I would 900% recommend this trip for families and alone. Definitely get the membership, it will be worth it in the long run. Their accommodation is great. Check in was awesome, the gave little moist towels and free cucumber honey water which tastes delicious. The whole hotel looks elegant, and they have a gaming area for teens and a kid area to check your kid into the place to let them play games, bumper cars, movies, and more! Water park was also very fun! I think the best part was the food experience since they all have a unique setting and gimmick! The travel was easy with shuttles around the resort and the other 2 resorts. I personally think it’s the best place for a vacation, no doubt about it! They have a photography service where they take photos for an amazing vacation photo! The room keys are very convenient as it’s a wristband you wear. The views are amazing and just breathtaking from some of these hotel rooms, and they have ice dispensers and a mini bar to your convenience! Overall, one of the best trips I have EVER been on

Yana Mihova

This was the most incredible trip ever! Michelin star level food at the 20+ restaurants on the property, amazing cocktails, stunning pools and beach. One of a kind place. Thank you so much to all the amazing staff at the hotel who made this the best family vacation ever. Juan and erick at unique day club in the grand were incredible, we had the best time with them! as was Miguel at sunrise who helped explain the resort to us. Bryan at sunrise diamond lounge and Diego at the grand diamond lounge were also both the best concierges who made us feel so welcome. At the spa, Christina (massage) and Luna (facial) were also both incredible. Be sure to check out the speakeasy, the library, at the grand. All the bartenders are amazing and they serve some of the best cocktails I’ve ever had. Thank you also to maximo who made sure we got to the airport on time and safe on the last day. The kindness and warmth of the people are what makes this resort incredible.

Fadi Shabilla

This place is greatest vocation spot I ever been to. The service was absolutely fantastic starting from the security team at the gate to the front desk to the bill man that took us to our amazing room with the hot tub and the mini bar, the restaurant team were great they give us an amazing service . The next morning in the pool all team’s members were helpful, super friendly and professional. The food was great we tried the Mexican restaurant and the gondola in sun rise , the Brazilian stake house and international buffet in nizuc. There are so many restaurants and food styles that we didn’t have the time to try but I’m sure they all have the same standards. Shout out to the management team for organizing such a great roles and system! My family and I stayed for three nights only and had the best time ever we will return to this place every time we are in Cancun for sure. I can say with confidence that this place will give you 100% satisfaction. Absolutely recommend it!!